Alibaba Customer Service

Trying to contact Alibaba customer service? We have gathered here all the necessary details for contacting Alibaba customer support via phone, email, chat, website, social media and more.

About Alibaba

Alibaba is one of the largest retailers in the ecommerce industry, operating from China. mainly service customers outside of China, as Chinese business owners and individuals sell on the Alibaba platform to businesses around the world.

Alibaba offers a wide range of products including electronics, clothing, jewelry, art and much more. Alibaba has several subsidiaries including Alibaba Cloud, AliExpress, AliOS, Alipay, AliGenie, Taobao, Tmail, Lazada,, and Daraz.

Alibaba was founded by Jack Ma in 1999, and has since become one of the most successful online retail companies in the world.

Customer Service Channels:

We try hard to keep the information on this website accurate and updated, but we can not guarentee its accuracy. In any case of missing data or mistakes – please let us know.

Alibaba Customer Service – Phone

Alibaba customer service phone number: +86-571-8502-2088.

Operating hours: NOT PUBLISHED..

Alibaba Customer Service – Website

Customer service, knowledge base, and self service on the official website of Alibaba: click here.

Alibaba Customer Service – Email

Alibaba customer service email address: [email protected].

Alibaba Customer Service – Twitter

Customer service on the twitter account of Alibaba: click here.

Alibaba Customer Service – Facebook

Customer service on the facebook page of Alibaba: click here.

Alibaba Customer Service – Chat

Alibaba customer service by chat: click here.

Alibaba Customer Service – Address

Alibaba customer service or head office address: 969 West Wen Yi Road, Yu Hang District, Hangzhou 311121, China.